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Keywords: Service system satisfaction
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Journal Articles
Journal:
Journal of Enabling Technologies
Journal of Enabling Technologies (2021) 15 (2): 87–107.
Published: 19 May 2021
... survey and 1,008 respondents answered, based on their experience and knowledge of the COVID-19 health-care system. Partial least squares structural equation modeling was applied to test the proposed research model. Findings The study findings suggest that service system satisfaction (SAT...
