... Speech recognition Participatory design (PD) (Greenbaum and Kyng, 1991 ; Schuler and Namioka, 1993) and specifically co-design (Sanders and Stappers, 2008), is a design methodology that emphasizes the incorporation of user domain knowledge and recognizes the importance of collaborating and co...

... speech recognition technology by conducting systematic user needs analysis and applying usability testing feedback to prototype system designs. Design/methodology/approach – Four usability surveys are conducted for the development of the prototype system. According to the two surveys on user needs...

... predominantly due to concerns about reliability. Professionals seem able to empathise well with the challenges faced by end‐users in use of these systems. © Emerald Group Publishing Limited 2011 Environmental control systems Speech recognition Provision Perceptions Electronic assistive technology...