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Purpose

This paper aims to examine the “effectiveness” of the Cyprus police in investigating credit card fraud.

Design/methodology/approach

In total, 19 semi‐structured interviews with key criminal justice personnel were undertaken to assess the current capacity of police in investigating credit card fraud.

Findings

The paper discovers that a far more co‐ordinated approach is needed to tackle credit card fraud in Cyprus, with a lack of specialised knowledge of fraud a major concern.

Research limitations/implications

All interview schedules were sent before the interviews took place and three of the respondents provided written responses only.

Originality/value

This is the first study of its kind that involved primary research interviewing 19 key personnel involved in policing credit card fraud in Cyprus.

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