... between digital and physical assets in the absence of formal information requirements and its impact on the handover process. Design/methodology/approach An action-research was carried out with a large public organization to understand the challenges of their current FM processes and the steps...

... of the implementation of a career development framework and also a wider, more generalisable analysis relating to the use of action research (AR) in this context. The efficacy of career development frameworks and alternate recruitment strategies will also be considered. Design/methodology/approach AR was utilised...

...Qi Zhou Moss; Johanna Alho; Keith Alexander Purpose The purpose of this paper is to summarise the four phases of the action learning processes that Centre for Facilities Management have undertaken with a major central government department. Design/methodology/approach Action research...