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Keywords: Cleaning service quality
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Journal Articles
Impact of outsourcing on cleaning service quality: a study of Harta Maintenance Sdn Bhd
Available to PurchaseAzhar Abdul Rahman, Iskandar Zulkarnain Mohd Amin, Radzali Hassan, Mohd Azarudin Mohamad, Nurul Zahirah Noor Azman
Journal:
Journal of Facilities Management
Journal of Facilities Management (2026) 24 (3): 477–507.
Published: 05 November 2025
...Azhar Abdul Rahman; Iskandar Zulkarnain Mohd Amin; Radzali Hassan; Mohd Azarudin Mohamad; Nurul Zahirah Noor Azman Purpose This study aims to investigate the impact of outsourcing on cleaning service quality at Harta Maintenance Sdn Bhd by analyzing stakeholder perceptions across five key areas...
