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Keywords: Communication technologies
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Journal Articles
Measuring the productivity impacts of new ways of working
Available to Purchase
Journal:
Journal of Facilities Management
Journal of Facilities Management (2012) 10 (2): 102–113.
Published: 27 April 2012
...Harri Laihonen; Aki Jääskeläinen; Antti Lönnqvist; Jenna Ruostela Purpose “New ways of working” refers to non‐traditional work practices, settings and locations with information and communication technologies (ICT) to supplement or replace traditional ways of working. They are being deployed...
Journal Articles
Improving service management in outsourced IT operations
Available to Purchase
Journal:
Journal of Facilities Management
Journal of Facilities Management (2007) 5 (3): 188–204.
Published: 17 July 2007
... the required process activities, relevant process modules would be formed accordingly as a set of standardized framework for ITSM. © Emerald Group Publishing Limited 2007 Communication technologies Outsourcing Universities Hong Kong Improving delivery of IT services through the use...
