...M.R. Baharum; M. Pitt Purpose The purpose of this paper is to consider how a facilities management (FM) organisation can strategically manage its intellectual capital with regard to environmental management services and to suggest a conceptual strategy for determining FM intangible assets...

...Mikko Nousiainen; Seppo Junnila Purpose The study was set to determine the environmental objectives of building end‐user organizations in an office environment and to anticipate the environmental management demands this could set on facility management. Design/methodology/approach...

...David Walker; Michael Pitt; Urmila Jha Thakur Purpose To demonstrate the importance of environmental management systems (EMS) in achieving overall sustainability within organisations, by reducing ecological impacts of economic activities and improving corporate environmental care. Design...