... aggregated benchmarking without consideration of cluster-specific characteristics. Design/methodology/approach Based on the parameters of the German facility management association 812 standards, cleaning costs and costs for the surfaces of seven hospitals have been collected and allocated to specific...

... and hospital buildings to provide an organized literature review and identify gaps from the perspective of research and practice. Design/methodology/approach The paper categorizes the literature and adopts a review hierarchy according to maintenance management functions in hospital buildings. It explores...

...Jori Reijula; Emmi Reijula; Kari Reijula Purpose Hospitals in the developed countries have been subjected to increasing economic pressure. Thus, several hospitals have been forced to improve their production efficiency while coping with limited resources. This paper aims to illustrate challenges...

...Dubem Ikediashi; Anyiekere M Ekanem Purpose – The purpose of this paper is to extend the body of knowledge on health care facilities management (FM) by investigating the extent to which public hospitals in Nigeria have fared in terms of outsourced FM services. Design/methodology/approach...

... frequency and descriptive statistics. The purpose also is to highlight and capture the performance profile of long‐term hospitals, using several operational cost drivers. Design/methodology/approach A literature review revealed that there are no studies on the benchmarking of operation or maintenance...

...Maisarah Ali; Wan Mohamad Nasbi Bin Wan Mohamad Purpose The purpose of this paper is to assess the existing facilities maintenance management practices and processes in public hospitals, in accordance with the concession agreement (CA), in order to identify the current performance status...

.... Performance management Hospitals Service levels Health services Weather protection systems Australia In adapting to the challenges of climate change‐related extreme weather events, each of the focus group participants attended the ROMS focus group workshops with a different set of objectives...

...Daryl May; Karin Diez; Kunibert Lennerts Purpose The purpose of this paper is to describe research which investigated the interdependencies between facility management performance and costs, and primary processes in hospitals. Through the implementation of the German diagnosis related grouping...

...Daryl May; Rachel Macdonald; Ilfryn Price; Phil Askham Purpose The purpose of this paper is to investigate the possible common factors in 15 Acute Hospital Trusts in the UK that achieved excellent scores at all their sites in four years of national Patient Environment audits. Design/methodology...

...Champika Liyanage; Charles Egbu Purpose To propose a framework for performance management in facilities management (FM) services in hospitals. Herein, particular attention has been given to domestic services under the area of FM. Design/methodology/approach The discussions of the paper...

...Franklin Becker; Kelley S. Parsons Purpose Drawing on recent research related to hospital facilities, this paper aims to discuss the role of evidence‐based design in facility planning and design as a key element in helping the field of facility planning and management continue to strengthen...

...M. Sarshar Purpose The purpose of this paper is to describe a case study of SPICE FM implementation in the Facilities Directorate of a major UK hospital. SPICE FM is a process improvement framework for FM organisations, which was developed through university research in the UK. SPICE FM identified...