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Keywords: Lean
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Journal Articles
Improving university facilities services using Lean Six Sigma: a case study
Available to Purchase
Journal:
Journal of Facilities Management
Journal of Facilities Management (2015) 13 (1): 70–84.
Published: 02 February 2015
...Mohsen F. Mohamed Isa; Mumtaz Usmen Purpose – The purpose of this paper is to present a case study on the use of Lean Six Sigma principles and tools to study the improvement in design and construction services at a university. The quality of facilities services at universities has been criticized...
