...Nor Zaimah Che-Ghani; Nik Elyna Myeda; Azlan Shah Ali Purpose To achieve efficient operation and maintenance (O&M) management, this study seeks to identify critical success factors (CSFs) affecting service delivery factors of O&M services at stratified residential buildings. The purpose...

... Management Built environment Digital transformation COVID-19 Operation and maintenance PRISMA statement Inferential statistics Emerging technologies (ETs) have the potential to optimize the performance of daily facility management (FM) activities, resulting in more efficient processes, more...

... and Facilities Management Unit (UPPF) faces issues due to management deficiencies and negligent staff to handle operations and maintenance processes within facilities management at Malaysian Polytechnic. This paper aims to identify the different maintenance management system (MMS) approaches using information...

...-in for extending Revit’s parametric functionality, BHIM validation, information retrieval and documentation in generating operation and maintenance (O&M) deliverables in the end-user requested format. Findings Given the criticality of semantics for model elements in the BHIM and for appropriate...