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Purpose

This study aims to analyze intellectual capital on financial stability with a comprehensive look at the property–liability (P-L) insurance operations and explore the moderating effect of fintech.

Design/methodology/approach

This study collects data from P-L insurers in Taiwan from 2010 to 2020. Using ordinary least squares and hierarchical regression models to examine the impact of intellectual capital on financial stability and the moderating effect of fintech.

Findings

The results find that intellectual capital affects financial stability and reveal an inverted U-shaped relationship between human capital and financial stability. While structural capital is significantly negatively related to solvency ratio. E-commerce and artificial intelligence (AI) + big data + cloud computing are significantly positively related to solvency ratio, blockchain and the Internet of Things are significantly negatively related to Z-score and solvency ratio, respectively. Furthermore, fintech moderates the relationship between intellectual capital and financial stability.

Originality/value

These results offer new insights to insurers’ manager for improving financial stability by effectively using intellectual capital composition characteristics and fintech to enhance financial stability and provide a reference for insurers in developing countries to establish an early warning and stable financial system.

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