...Khadija Echefaj; Abdelkabir Charkaoui; Anass Cherrafi; Anil Kumar; Sunil Luthra Purpose The purpose of this study is to identify and prioritize capabilities and practices to ensure a resilient supply chain during an unexpected disruption. In addition, this study ranks maturity factors...

...Cinzia Sansone; Per Hilletofth; David Eriksson Purpose To survive in a competitive landscape, companies are required to identify, develop and continuously improve upon the operations capabilities that have the greatest impact on the overall competitiveness. This paper aims to evaluate critical...