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Keywords: Channel relationships
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Journal Articles
Short‐run vs long‐run trade‐offs in outsourcing relationships: Impacts on loyalty and switching propensity
Available to Purchase
Strategic Outsourcing: An International Journal (2010) 3 (3): 211–225.
Published: 23 November 2010
... integrates several factors as drivers of outsourcing relationship continuity and/or change and presents a fresh collection of data for analysis. Jouni Juntunen can be contacted at: jouni.t.juntunen@oulu.fi © Emerald Group Publishing Limited 2010 Outsourcing Customer services quality Channel...
Journal Articles
Achieving client‐supplier alignment through management control paths
Available to Purchase
Strategic Outsourcing: An International Journal (2010) 3 (1): 33–45.
Published: 23 February 2010
... control systems in order to improve performance. These contributions, although theoretical, could have a great practical impact as they could lead to a prescriptive model, useful for practitioners. © Emerald Group Publishing Limited 2010 Outsourcing Channel relationships Supply chain...
