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Keywords: Customer perceived value
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Journal Articles
Journal of Global Operations and Strategic Sourcing (2017) 10 (3): 334–361.
Published: 20 November 2017
... of customer perceived value of logistics (Yazdanparast et al., 2010). Dimensions of service quality have been adapted to logistics services by some authors in the past (Taşkin and Durmaz, 2010 ; Graeml and Peinado, 2011 ; Wilding and Juriado, 2004 ; Yazdanparast et al., 2010). “Assurance...
