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Keywords: Employees' willingness to stay
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Journal Articles
Strategic Outsourcing: An International Journal (2013) 6 (3): 258–276.
Published: 18 November 2013
.... Originality/value – The present study explores novel dimensions of employee retention and makes a major contribution to the relative influence of job and personal characteristics in the BPO industry. An employees' willingness to stay with an organization can be associated with the organization he...
