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Keywords: Hospitals
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Journal Articles
Journal of Global Operations and Strategic Sourcing (2019) 12 (2): 268–287.
Published: 04 January 2019
... going beyond their duty and providing transparent and true information about the services of the hospital. Research agency was instructed to obtain at least one customer’s response per nurse. The procedure yielded a total of 200 dyadic cases consisted of responses from the nurses and their patients...
