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Keywords: IT Services
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Journal Articles
Seven challenges management must overcome when implementing IT-shared services
Available to Purchase
Strategic Outsourcing: An International Journal (2014) 7 (2): 94–106.
Published: 10 June 2014
...Frank Ulbrich; Veit Schulz Purpose – The purpose of this study is to empirically explore management challenges that management must overcome in the early phase of adopting IT-shared services. Organizations to an increasing extent adopt IT-shared services as a means to providing organization-wide...
