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Keywords: Incentive
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Journal Articles
Crowdsourced product returns in C2B e-commerce: a post-pandemic no-contact consumer incentive-based model
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Journal of Global Operations and Strategic Sourcing (2023) 16 (2): 311–336.
Published: 01 September 2022
...Chitresh Kumar; Anirban Ganguly Purpose This study aims to investigate the conditions for the financial feasibility of an incentive-based model for self-drop or crowdsourced drop of the product to be returned at designated drop boxes (thereby ensuring a contactless process). Design/methodology...
