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Keywords: Logistics services
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Journal Articles
Journal of Global Operations and Strategic Sourcing (2023) 16 (1): 24–46.
Published: 15 February 2022
... is to compare and understand the differences in logistics outsourcing outlook in the two regions by considering both manufacturing firms (M-firms) and logistics service providers’ (LSPs) perspectives. Design/methodology/approach A survey targeting both LSPs and M-firms in DACH and India is conducted...
Journal Articles
Journal of Global Operations and Strategic Sourcing (2017) 10 (3): 334–361.
Published: 20 November 2017
...Eappen Thiruvattal Purpose This paper aims to examine the influence of value co-creation by external and internal stakeholders of logistics service organizations on both customer loyalty as well as superior service solutions. The mediating role of superior service solutions between the value co...
