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Keywords: Service process
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Journal Articles
Journal of Global Operations and Strategic Sourcing (2026) 19 (1): 54–74.
Published: 01 January 2026
... impacts the perception of after-sales service process. H2p. Perception of agreement process impacts the perception of fulfilment process. H2q. Perception of agreement process impacts the perception of after-sales service process. H3. Perception of fulfilment...
