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Keywords: Servitization
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Journal Articles
A conceptual framework for a new service model: digital servitization with an Industrial 4.0 perspective
Available to Purchase
Journal of Global Operations and Strategic Sourcing (2025) 18 (2): 267–284.
Published: 14 November 2023
... studies, especially on digital servitization. The purpose of this study is to integrate the concept of digital servitization with the Industry 4.0 perspective. Design/methodology/approach To achieve this aim, first, the authors identify various challenges and barriers in front of digital servitization...
Journal Articles
Servitization in contract manufacturing – evidence from Polar business cases
Available to Purchase
Strategic Outsourcing: An International Journal (2016) 9 (3): 246–270.
Published: 21 November 2016
...Esa Viitamo; Seppo Luoto; Timo Seppälä Purpose This paper aims to contribute to the scholarly debate on the origins and nature of industrial servitization. By resorting to contract manufacturing (CM) as an empirical case, it is posited that any product-service solution that a manufacturing firm...
