..., processes, platforms, partners, protection and preservation. A virtual team approach can support the personal side of the 5PL ecosystem’s digital transformation. Managing a 5PL ecosystem should be based on collaborative planning, forecasting, and replenishment methods ( Parsa et al., 2020...

... of relationship conflict on team performance. The findings imply the need of providing training to team leaders to create cohesive teams that deliver on project goals. Originality/value – Empirical studies on globally distributed virtual teams could provide new insights into challenges and issues associated...