...Carla Schutte; Jacobus Daniel Nel; Lara Human Purpose This paper aims to explore the role of information sharing, swift trust and collaboration as critical success factors for distributing food parcels in South Africa during the COVID-19 pandemic. Design/methodology/approach Generic cross...

... accelerates commitment through strong coordination. Information sharing reduces behavioral uncertainty and enhances swift trust (ST). ST then helps to improve coordination and commitment from all stakeholders in order to manage resources to lead effective relief operations. Practical implications...

...Qing Lu; Mark Goh; Robert De Souza Purpose Trust is essential for any team working together. In humanitarian logistics operations, relief organizations often have to work collaboratively in hastily formed networks. Trust in such a context, termed as “swift trust” in the literature, is an important...