This paper introduces the concept of the emotional climate of the workplace and explores how it both shapes and is shaped by the emotions experienced, expressed and redefined by nurses. It extracts emotional aspects of an organizational climate framework developed by Litwin and Stringer and examines these with respect to nurse’s experiences. The primary research was carried out at a general hospital NHS Trust in the East Midlands of the UK using a grounded theory methodology. The research methods included semi‐structured interviews and observation. The themes identified include many of those found by Litwin and Stringer, others which represent variations upon these, and a new set, which, when combined, identify the emotional climate of the organization. The findings have confirmed that the “experiment” of using a 33‐year‐old positivistic framework to investigate aspects of qualitative research has enabled a robust contribution to the conceptual area of emotional climate.
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1 October 2002
This article was originally published in
Journal of Management in Medicine
Research Article|
October 01 2002
Emotion at work: Identifying the emotional climate of night nursing
Reva Berman Brown;
Reva Berman Brown
Business School, Oxford Brookes University, Oxford, UK,
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Ian Brooks
Ian Brooks
School of Business and Management, University College Northampton, Northampton, UK
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Publisher: Emerald Publishing
Online ISSN: 1758-7441
Print ISSN: 0268-9235
© MCB UP Limited
2002
J Manag Med (2002) 16 (5): 327–344.
Citation
Berman Brown R, Brooks I (2002), "Emotion at work: Identifying the emotional climate of night nursing". J Manag Med, Vol. 16 No. 5 pp. 327–344, doi: https://doi.org/10.1108/02689230210446517
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