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Purpose

The study aims to investigate the status of patient safety culture in a tertiary hospital in Jordan during the COVID-19 pandemic.

Design/methodology/approach

This descriptive cross-sectional study used the validated Safety Attitude Questionnaire distributed to the staff working in a tertiary hospital in Jordan.

Findings

The highest scores of patient safety culture dimensions were reported for both “Stress recognition” (60.56%) and “safety climate” (58.75%) dimensions. However, the lowest scores were reported for “perception of management” (53.85%) and “working conditions” (55%).

Originality/value

This study highlighted serious concerns about the safety culture in hospitals during COVID-19. This study provides a baseline finding yielding a clearer vision of the areas of safety culture that need to be improved to safeguard patient safety during disasters.

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