The Indian healthcare sector is responsible for an urgent need for quality healthcare and socio-economic development. This study investigates the effects of Green e-Human Resource Management (Green e-HRM) on sustainability performance within hospitals. Green e-HRM includes e-HRM management with environmentally friendly considerations for reduced resource usage, efficiency and enhanced social accountability.
This research is premised on the resource-based view (RBV), technology acceptance model (TAM) and triple bottom line (TBL) methodologies. This study used a mixed-method approach, quantitative data collection through surveys of 380 public and private hospitals, with results from healthcare professionals' responses analysed through partial least squares structural equation modelling.
It was determined that Green e-HRM significantly and positively impacts sustainability performance in hospital environmental, economic and social performance, with the most considerable impact being social sustainability. Thus, implementing digitalisation practices of Green HR can reduce environmental accountability while promoting personnel welfare and organisational social accountability.
Results found that Green e-HRM is a strategic sustainability facilitator for knowledge-based resource management.
Ultimately, this study attempts to fill a literature gap surrounding Green e-HRM in a developing country's healthcare system while contributing to value for practitioners seeking digital HR systems with significant sustainable developments in the healthcare SDG realm.
