.... The research demonstrates how quality rebels craft deviant practices of good care and how they account for them. Design/methodology/approach Ethnographic research was conducted in three Dutch hospitals, studying clinical groups that were identified as deviant: a nursing ward for infectious diseases...

.... First, we explore what “accountingization” is, or is alleged to be, and how this might impact on trust in medical care. Accountingization refers to the emergence of accounting practice as a dominant component of the New Public Management (Hood, 1991, 1995), with the displacement of the social...