... 2025 23 12 2025 24 04 2026 02 05 2026 © Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Communication Healthcare Justice Satisfaction Sustainable development Treatment Trust Contemporary healthcare relies on medical...

... stakeholder group (e.g. designers of the system from senior management and HR, which comprised 23 staff members) as well as those who have to use the system, with 13 managers and 26 employees from three units within a metropolitan hospital: an oncology department, an intensive care unit and a community health...

...Alison Brown Governance Leadership Communication Healthcare Clinical governance Quality healthcare Alison Brown can be contacted at: a.brown@unsw.edu.au 01 07 2019 12 12 2019 13 01 2020 13 01 2020 © Emerald Publishing Limited 2020 Emerald Publishing...

... the committees and the connections between them, thus creating ways to further improve communication, transparency of process, and – ultimately – clinician engagement. Originality/value The breakthrough idea is that all organizational meetings can be seen as a system of engagement and should be analyzed...

...John Ovretveit; Albert Wu; Richard Street; Harold Thimbleby; Friederike Thilo; Annegret Hannawa Narrative overview, showing through examples the issues and benefits of introducing DHTs for healthcare performance and the insights that communications science brings to their design and use...

...Kathryn Waddington Purpose The purpose of this paper is to argue that gossip is a neglected aspect of organizational communication and knowledge, and an under-used management resource. Design/methodology/approach The paper challenges mainstream managerial assumptions that gossip is trivial...

...-led mutual health policy may be interpreted, and importantly, communicated. Design/methodology/approach – The definitional problem of mutuality will be discussed and analysed in terms of how it is (or perhaps should be) communicated? will be offered. Findings – It actually may be more...

... a realistic vision of the task and roles that their agents will perform, and second, to communicate these expectations to both those responsible for recruiting these roles and to the agents themselves. Originality/value – Much of the focus in sensemaking research has been on the importance of change...

... – This paper is one of the very few studies to investigate the influence of organisational culture on the intentions of PCSM to engage in R&D. © Emerald Group Publishing Limited 2015 Organizational culture Health care R&D Ethnography Communication Organizational change...

...Nancy J. Yanchus; Ryan Derickson; Scott C. Moore; Daniele Bologna; Katerine Osatuke Purpose – The purpose of this paper is to explore employee perceptions of communication in psychologically safe and unsafe clinical care environments. Design/methodology/approach – Clinical providers...

...Sonya L. Jakubec; John Parboosingh; Barbara Colvin Purpose – Scholarship about communities of practice (COP) is uncovering evidence that interactivity between community members contributes to improvement in practice. Leadership and facilitation are crucial elements of successful COP...

...Fredrik Bååthe; Lars Erik Norbäck Purpose To improve health‐care delivery from within, managers need to engage physicians in organisational development work. Physicians and managers have different mindsets/professional identities which hinder effective communication. The aim of this paper...

...C. Grill; G. Ahlborg; E.C. Lindgren Purpose Leadership can positively affect the work environment and health. Communication and dialogue are an important part in leadership. Studies of how dialogue is valued and handled in first‐line leadership have not so far been found. The aim of this study...

... design, the findings question the prominent stimulus‐response assumption. The focus on the interplay of functions and the hospitalists' roles lead to a more comprehensive picture of the patient‐related interaction processes. Integration Communication Patient care Doctors Management roles...

...Louise Fitzgerald; Annabelle Mark; Lorna McKee; Jeffrey Braithwaite; Rick A. Iedema; Christine Jorm Purpose The purpose of the paper is to examine the deep conceptual underpinnings of trust and communication breakdowns via selected health inquiries into things that go wrong using evolutionary...

...Carol Davy Purpose The purpose of this paper is to investigate how organisational frames of reference, which are neither not appropriately communicated nor supported, affect the wellbeing of workers. Design/methodology/approach A review of the literature is used to develop a new model linking...

...Kirsti Kasila; Marita Poskiparta; Jari Villberg Purpose This paper aims to describe the cultural and communicational traits of Finnish oral health care. First, employees' views and experiences regarding their organization and their position within it are investigated and, second, relations between...

...Annabelle Mark; Margaret Brunton Purpose The purpose of this paper is to understand the centrality of emotion, and how that emotion both created and contributed to meaning, in the communication of health professionals who worked in a regional pilot program for cancer screening. Design...

... professionals should be explored. In terms of medical education, the need to train students to understand and cope with emotional demands is an important first step. This research highlights the need for communication‐skills training courses facilitating emotional awareness and emotional management...