...Laurine Nwosu; Figen Yesilada Purpose By applying the justice theory and social exchange theory, this study examines the relationship between justice perceptions and corporate reputation, with multifocal trust examined as a mediator and patient satisfaction as a moderator. Additionally...

...), service quality, corporate reputation, and brand preference by drawing on the stakeholder theory in healthcare industry and developing countries remains a substantial research gap. Design/methodology/approach Based on quantitative research and convenience sampling, data for the study were collected...