...Emmy van Esch; Laszlo Sajtos; Hanoku Bathula Purpose This study addresses the growing need for culturally competent healthcare by introducing cultural intelligence as a theoretically grounded framework for conceptualizing and operationalizing individual-level cultural competence. It aims...

...Aisha Saif Al Shaer; Fauzia Jabeen; Saju Jose; Sherine Farouk Purpose Drawing on cultural intelligence and social exchange theories, this study examines cultural intelligence and its effects on proactive service performance and the mediating role of leader's collaborative nature and the moderating...