... such approach. Since unsafe care hinders patient experience and contributes to waste, the purpose of this paper is to investigate how the value-based approach can help broaden the existing concept of patient safety culture and thus, improve patient safety and healthcare value. Design/methodology/approach...

... changes that occurred in daily practice after the implementation of the screening tool. The workshop was designed and analyzed using cultural historical activity theory (CHAT). The study have shown that screening tools are not objective, neutral or “acontexual” artifacts and must always be adapted...

... with accompanying professional barriers, low levels of sharing clinical documentation and information, long‐standing and unresolved enmities, egos of difficult‐to‐handle staff, club cultures often manifesting through in‐group and out‐group tribalism, structurally rigid organisational silos, poor involvement...