... commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode Performance Balanced scorecard Health care Management control systems Strategy execution...

... implementers, evaluators and researchers of IOCs alike. Public management Partnership Collaboration Health care Social psychology Inter-organisational partnerships (or collaborations) in healthcare constitute complex systems which can form, perform and dissolve over time for a variety...

... dynamics. Dentists Health care Higher education Leaders Teams Leadership Dentists play a key role in managing the oral health and overall health of patients. The dental team expands beyond the individual dentist with collaboration among and between dentists, dental specialists...

... around how to better design, implement and adapt tool-driven health system change: 1) Packaging the three agents of data-driven system change in health care: tools, institutions, people; 2) Redefining the search for performance in health care in the context of value creation, and; 3) Strengthening...

... step 1, 22 of 30 (73%) physicians were on target for the goal. After step 2, 3 of 8 physicians were on target for the goal. Originality/value Peer learning and shared accountability are underdeveloped in health care, and often viewed as at odds with each other. In our framework we integrate them...

... and hard aspects in a health care context. It offers valuable insights for managers of private hospitals looking to enhance quality performance and patient satisfaction. The results reveal that soft TQM is the primary driver of quality performance and patient satisfaction in the health care context, which...

... © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Professionals Health care Broker Knowledge sharing Patients Networks Nations such as the UK are looking for ways to redesign the delivery of care with a variety of managerial approaches...

...Roy Liff; Ewa Wikström Purpose The purpose of this paper is to investigate and theoretically explain how line managers and lower-status experts work together in public health-care organizations. Hence, this study explores how lower-status experts influence line managers' decision-making and task...

...Kaisu Jansson; Juha Tuunainen; Tuija Mainela Purpose While previous health-care-related hybridity research has focused on macro- and micro-level investigations, this paper aims to study hybridization at the organizational level, with a specific focus on decision-making. The authors investigate how...

...Marta Marsilio; Martina Pisarra Purpose The aims of the implementation of lean management in health care are to improve quality of care, to eliminate waste and to increase efficiency. The purpose of this study is to contribute to the advancement of knowledge by investigating which main socio...

... Health care Continuous improvement Health services Healthcare Organizational health literacy (OHL) is defined as an organization’s capacity to ensure programs, services and information are easy to navigate, understand and use (Brach et al., 2012). OHL has been linked to improved...

...Ayman Bahjat Abdallah; Rasha Zuhair Alkhaldi Table I Selected definitions of LM in health care Author Definition McIntosh et al. (2014) Umbrella term for several key practices aims at preserving value in business with less work Radnor et al. (2012...

... of the Change Attitude Scale used in HCOs settings among health care providers. Measuring attitudes of healthcare providers and managers toward change in health care organizations (HCOs) has been of widespread interest. The purpose of this paper is to evaluate the psychometric characteristics...

... 2018 16 07 2018 30 07 2018 © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Professional identity Health care Social care Integration UK Teams Integrated care has been identified as essential to delivering the reforms...

... in 2011/2012. Mergers are an important part of modern public sector strategies, many with the goal of creating competitive, low-cost organizations (Pinheiro et al., 2016 ; Weil, 2010 ; Yu et al., 2005). This also holds true for the health care sector, where hospital mergers have...

...Betty Steenkamer; Caroline Baan; Kim Putters; Hans van Oers; Hanneke Drewes Improving pharmaceutical care was one of the first subjects addressed within the monitored Dutch PHM initiatives. In recent years, health care insurance companies had tried different policies, such as outcome-based...

...Lusine Poghosyan; Robert J. Lucero; Ashley R. Knutson; Mark W. Friedberg; Hermine Poghosyan Purpose The purpose of this paper is to synthesize existing evidence regarding health care team networks, including their formation and association with outcomes in various health care settings. Design...

...Paul Lamarche; Lara Maillet Purpose Improving the performance of health care organizations is now perceived as essential in order to better address the needs of the populations and respect their ability to pay for the services. There is no consensus on what is performance. It is increasingly...

... Limited 2016 Emerald Group Publishing Limited Licensed re-use rights only Health care Leadership Knowledge sharing Safety Communication Gossip is informal, private communication between an individual and a small, selected audience concerning the conduct of absent persons or events...

... with techniques for each subtype listed. Decision making Health care Consumers Public engagement Health technology assessment Health technology assessment (HTA) is a multi-disciplinary process, used by policy-making bodies, to analyze and summarize information about medical, social, economic...