... managers, who are often overlooked yet central to healthcare operations. Unlike studies that use mostly quantitative methods or focus on institutional outcomes, it captures the real-life insights of nurse managers, highlighting both human and organizational aspects of accreditation. This qualitative...

... presents our conclusions and suggestions for further research. Professor A.S. Sohal can be contacted at: Amrik.Sohal@monash.edu © Emerald Group Publishing Limited 2014 Readiness factors Healthcare operations Lean principles Globally, healthcare organizations are contending...