.... COVID-19 Intensive care capacity management Patient flow management Data flow management Communication culture Intersectoral collaboration At the beginning of the COVID-19 pandemic, intensive care bottlenecks loomed, and clinicians expected a further dramatic increase in patients requiring...

... role in shaping the emergence of intersectoral working and the uptake of new roles. Originality/value This study is the first to demonstrate the importance of organizational culture to intersectoral collaboration in health care, and one of very few to examine organizational culture as a predictor...