... of the CC BY 4.0 licence . Organisational agility Lean healthcare Dynamic capabilities McKinsey 5S Mixed methods Paediatrics Italy Funding: The Italian Ministry of Health supported this work through a contribution to the Institute for Maternal and Child Health, IRCCS Burlo...

... management, at both provider and purchaser levels, of hospital DRG payment systems in England, Germany and Italy. Design/methodology/approach We make a qualitative test of our initial assumptions about the antecedents, character and consequences of managerial workarounds by comparing them...

... data on Italy drawn from various sources (national statistics, own survey data, qualitative interviews). Findings – Although the paper avoids an excessively positive view of the success and frequency of collective patients’ participation, it nevertheless shows that the Italian National Health...

... major explanations based on inductive reasoning derived from fieldwork and action‐research over the last 15 years. Performance management Control systems Budgetary control Health services Italy The purpose of this paper is to trace the history and the reasons for the development...