...Paula Rowland; Carol Fancott; Julia Abelson Purpose In this paper, we contribute to the theorizing of patient involvement in organizational improvement by exploring concepts of “learning from patients” as mechanisms of organizational change. Using the concept of metaphor as a theoretical bridge...

... Leadership and Management. The RCP also facilitated action learning sets. Each Chief Registrar had a local mentor appointed by the employing hospital to provide local support. The development programme consisted of nine days across four modules, and included the structures of the NHS, links between...

... clinicians and managers is essential in providing effective healthcare, but relationships between the two groups are often poor. Paired learning is a peer-peer buddying tool that can break down barriers, increase knowledge and change attitudes. Paired learning has been used with doctors and managers...

..., where men are encouraged to socialise and participate in health promotion, informal learning and engage in meaningful tasks both individually and at the community level. Explore five case study sites through Wenger’s (1998) active communities of practice (CoP). Qualitative methods are presented...

... clues to the implementation process. Findings – The RCT method provided scientifically robust data that supported the benefits of classroom training. Qualitative data identified a number of facilitators to implementation of team training, and shed light on some of the ways that learning...

...Dr Robin Gauld and Dr Simon Horsburgh; Maureen A. Flynn; Thora Burgess; Philip Crowley Purpose – The purpose of this paper is to present a description of the Irish national clinical governance development initiative and an evaluation of the initiative with the purpose of sharing the learning...

... and services’ capability to learn and continually improve. Four years of process performance data were collected from seven emergency services at a Swedish University Hospital: ear, nose and throat (ENT) (two), pediatrics (two), gynecology, internal medicine, and surgery. Performance patterns were linked...

...Eivor Oborn; Michael Barrett; Girts Racko Purpose The authors draw selectively on theories of learning and knowledge, which currently have received little attention from knowledge translation (KT) researchers, and suggest how they might usefully inform future development of the KT literature...

...Louise Fitzgerald; Annabelle Mark; Lorna McKee; Sally Sambrook Purpose The purpose of this paper is to examine human resource development (HRD) in the UK National Health Service (NHS), and particularly in two Welsh NHS Trusts, to help illuminate the various ways in which learning, training...

...Marcia Terra da Silva; Graydon Davison Purpose This paper aims to investigate whether an organisation's configuration, with regard to its operating environment, could have a bearing on the learning that occurs within the organisation because the configuration can be considered an artefact capable...

... for teams and teamwork, and four benefits suggested of effective teamwork: learning and development, resource management, task performance and communications. In each of these four areas, examples are given from the international world of health care of how teamwork can be achieved. Finally, it is concluded...

.... It was disbanded in 1992 after three years owing to its failure to resettle people with learning disabilities from a long‐stay hospital. Care management may be ill‐suited to the complex task of resettlement, unless a number of key issues are addressed at the outset. © MCB UP Limited 1993 Disabled...

...Linda Patterson Describes the Open University Course “Managing Health Services” and its relevance to managerial training of consultants. © MCB UP Limited 1992 Health care Hospitals Management Training National Health Service Learning Management Training for Consultants...