... safety and quality of care). Anthony Montgomery can be contacted at: antmont@uom.gr © Emerald Group Publishing Limited 2011 Stress Organizational culture Medical care Doctors Improving quality of care and patient safety in a hospital setting represents a significant...

..., rather than an outsider's observations. Emergency treatment Information systems Patients Software tools Medical care Australia The aim of the detailed consultation process with ED staff and bed management planning staff was to define User expectations: What do you expect? and Functional...

... with introducing choice into health care”, and “the vulnerability and need of the patient”. Lars Nordgren can be contacted at: lars.nordgren@msm.lu.se © Emerald Group Publishing Limited 2010 Personal health Medical care Market orientation Sweden In connection with neo‐liberalism breaking...

... settings because “people from different functional areas hold biases and stereotypes toward one another” (Sethi et al., 2001 , p. 75). Team working Surgery Nurses Medical care In a rapidly changing environment, teams are commonly used as vehicles for health care delivery changes...

..., are consistent with the desire of Americans to evaluate their options and know more about what they are paying for (Thom et al., 2004). Mark A. Hall can be contacted at: mhall@wfubmc.edu © Emerald Group Publishing Limited 2006 Trust Cross‐cultural studies Medical care United States...

... with complex and interdependent problems. Patrick Kenis can be contacted at: p.kenis@uvt.nl © Emerald Group Publishing Limited 2006 Waiting lists Medical care Health services The Netherlands Although The Netherlands is generally considered as one of the showcases of a modern welfare...

... in accomplishing a purpose tied to a particular situation. Thomas W. Kent can be contacted at: kentt@cofc.edu © Emerald Group Publishing Limited 2006 Leadership Emotional intelligence Medical care A discussion of the relationship between emotions and leadership in organizations can...