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Keywords: Metrics
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Journal Articles
Pauline A. Nelson, Fay Bradley, Abigail Tazzyman, Jane Ferguson, James Higgerson, Jon Gibson, Damian Hodgson
J Health Organ Manag (2025) 39 (9): 419–434.
Published: 26 September 2025
... in the last 30 years (Mennicken and Espeland, 2019 ; Weber and Treem, 2024), where managing performance has focused on metrics such as waiting times, admissions to hospital and appointment numbers (Mannion and Braithwaite, 2012). This market-oriented drive offers the promise of transparency but may also give...
