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Keywords: Mixed method
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Journal Articles
J Health Organ Manag 1–26.
Published: 10 March 2026
... Factor Theory ( DFT ) and examines the moderating role of hospital type (private vs. government). Design/methodology/approach Adopting a mixed-methods design, the research was conducted in two stages. First, a qualitative inquiry was employed to explore and identify key CX determinants...
Includes: Supplementary data
Journal Articles
J Health Organ Manag (2011) 25 (5): 578–599.
Published: 01 November 2011
.../approach The paper has qualitatively‐driven, mixed method design including observational data, individual interviews, and focus group discussions. Data were analyzed according to Charmaz' view on constructivist grounded theory. Findings A first step in boundary setting was to recognize areas...
