... desired changes. Originality/value This article contributes to the literature on collaboration and implementation of employment-oriented practices in healthcare by directing attention to the dynamics of organisational change processes and the efforts of individual actors to promote change. Line...

... professionals, the value of this study lies in the attention given to the challenges that arise when responsibility for implementing a management model is shifted from top management to change agents tasked with facilitating and executing the organisational change. This study adopted a case study design...

... in workplace settings (Östlund, 2017). From the perspectives of medical secretaries, tasks introduced amid this complex organisational change (Star and Strauss, 1999) may be understood through the lens of “articulation work”, encompassing efforts to navigate and address unforeseen challenges not only...

... behaviour Culture change intervention Organisational change Hospital employees Bourdieu Healthcare organisational culture is defined as the shared assumptions, values, thinking and beliefs that influence norms and impact individual and group behaviours, practices and dynamics (Mannion and Davies...

... Alistair Hewison can be contacted at: a.hewison@bham.ac.uk 12 06 2020 20 01 2021 11 05 2021 18 05 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Leadership Systems design Health services Organisational change...

... of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode National Health Service England Implementation Organisational change Context Agency Treatment Escalation Plan Normalisation process theory Case study National Institute for Health Research Collaboration...