... on external factors such as service provider competency, service quality, facility standards and operational efficiency, this study positions patient well-being experience as an internalised, self-assessed driver of behavioural intentions, shaped through relational interaction and patient empowerment...

...Ramakrishna Dantu; Mohammad Moinul Islam Murad Purpose This study investigates how realized affordances of mobile health technologies influence the relationship between technology use, patient empowerment and well-being in diabetes self-management. Design/methodology/approach The research...