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1-2 of 2
Keywords: Patient trust
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Journal Articles
Service quality, patient trust, and outpatient satisfaction under waiting pressure: an organizational perspective
Available to Purchase
J Health Organ Manag 1–18.
Published: 07 May 2026
...Gwo Yang Tsai Purpose This study examines how outpatient service quality affects patient satisfaction through patient trust and whether perceived waiting pressure acts as a boundary condition shaping this relationship, from an organizational service delivery perspective. Design/methodology...
Journal Articles
Ethical AI innovation in healthcare and sustainable development in Bangladesh
Available to Purchase
J Health Organ Manag 1–23.
Published: 24 March 2026
...Khandakar Kamrul Hasan; Mst. Mousumi Akhtar; Md. Abu Hasnat; Hissan Khandakar Purpose This study examines how artificial intelligence (AI) innovation and ethical governance influence sustainable healthcare outcomes in Bangladesh, with patient trust and perceived safety acting as mediators...
