... in the physicians' perceptions of their role: hierarchy and subgroups; understanding of learning and knowledge; clinical work. Very little time in the dialogue groups was spent discussing the third theme, i.e. problems or issues related to patients or their families. The hierarchy among doctors seemed to influence...

...Gordon C.A. Dickson; Lesley Price; William M. Maclaren; William M. Stein This exploratory study investigates perceptions of two groups of NHS staff, of a range of risks, topical and relevant to accident and emergency (A&E). Literature suggests that the effectiveness of a risk management...

... of the restructuring process that contribute to more effective transitions. This research reports results of a longitudinal study of hospital restructuring and downsizing on nursing staff perceptions of hospital effectiveness. Data were collected in November 1996 and again in November 1999 from nursing staff using...

...Stefanie Naumann; Jeffrey A. Miles In a study of 195 patients visiting the urgent care department of a hospital in the UK, we examined the effects of three elements of process control on patients’ fairness and satisfaction perceptions. Patients who believed they had a voice in the triage process...

... professionals' perceptions of: the physical appearance of managers; the roles of managers in the NHS. The comments made by the respondents indicate a disturbing degree of hostility towards and misapprehension about managers in the reformed NHS. Journal of Management in Medicine 7,5 48 Professionals in Health...