... 14 07 2026 © Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Digitalization Performance measurement Performance management Healthcare Technical control Social control Bibliometric analysis Healthcare organizations operate...

...Chien-Hung Chen; Chih-Yuan Wang; Zhao-Hong Cheng Purpose This study investigates the divergent performance outcomes of two digital health business models in the clear aligner market. It contributes to the healthcare performance management literature by proposing the Business Model-Institutional...

... participation, transformational leadership and performance management/appraisal (e.g., Bonias et al., 2010 ; Ang et al., 2013 ; Bartram et al., 2014 ; Kloutsiniotis and Mihail, 2017). Also, Etchegaray and Thomas (2015) , with an aim to identify the frequent HPWPs , have reviewed...

... influence managerial decision-making by transforming performance management ( PM) systems and, in turn, operational activities. Design/methodology/approach Action research was conducted to assess the change process undertaken by an Italian public healthcare organization that implemented a digital HIS...

... and communication.” Practical implications The findings of this study serve to inform healthcare decision-making, facilitate policy development and design an effective performance management process. Additionally, they provide a valuable guide for doctors to self-assess and enhance their effectiveness...

...Giuliana Cavadi; Federico Cosenz Purpose In a world marked by systemic challenges, innovative performance management approaches are needed to enhance the detection of organizational dysfunctions and provide proactive support for undertaking timely strategy reversals. This paper explores how...

...Guido Noto; Francesca De Domenico; Sandra C. Buttigieg; Gustavo Barresi Purpose This study focuses on the application of performance management (PM) in health prevention services. Unlike other healthcare services that focus on individual health results, prevention activities aim at community-wide...

... Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Performance management Principal component analysis Healthcare Federal university hospitals The public health sector in Brazil has a history of consecutive advances in recent decades (Mendes, 2013...

...Anell Anders Purpose A large number of studies indicate that coercive forms of organizational control and performance management in health care services often backfire and initiate dysfunctional consequences. The purpose of this article is to discuss new approaches to performance management...

... collaborative, quality improvement (NPG) approaches would supplement existing performance management (NPM) practices, to create a superior synthesis. When this formal approach was blocked, they adopted an approach based on informal persuasion of local organisational actors that quality...

...Melanie Hill; Heather Gluyas; Martinique Sandy; Andrew Wingate† If implemented effectively performance management processes have been found to benefit organisations (Mone and London, 2010). Advantages include improved employee engagement; less employee misconduct; and, improved workforce...

... Publishing Limited 2016 Emerald Group Publishing Limited Licensed re-use rights only Performance measurement Quality improvement Continuous improvement Continuous quality improvement Quality management Performance management Logical framework analysis Health services operations Below...

...., 2010). Research on performance management emphasises the importance of knowing how measures are used in order to understand their consequences (Radnor, 2008 ; van Dooren et al., 2010 ; Hood, 2012). The higher the financial and/or reputational stakes of a target, the more likely...

... to quality improvement and performance monitoring has also been highlighted (Aveling et al., 2012 ; Addicott, 2008). © Emerald Group Publishing Limited 2016 Performance management Management Human resources management Operations management Hospital management Best practice...

...Margrethe Kristiansen; Aud Obstfelder; Ann Therese Lotherington Purpose – Performance management is criticised as a direct challenge to the dominant logic of professionalism in health care organisations. The purpose of this paper is to report an ethnographic study that investigates how...

... monitoring has also been highlighted (Aveling et al., 2012 ; Addicott, 2008). Researchers have highlighted the role of clinical governance, budgeting and performance management systems in building trust and accountability in healthcare organisations (Lega and Vendramini, 2008 ; Rowe...

..., which is utilized under normal conditions (Russell and Taylor, 2006). Performance measurement Performance management Emergency department Sweden Performance monitoring Queueing theory Triage function Hawthorne effect Capacity measurement © Emerald Group Publishing Limited 2016...

... in their selected approach. Christian Michel Sørup can be contacted at: cmiso@man.dtu.dk © Emerald Group Publishing Limited 2013 Key performance indicators Sickness absence Performance measurement Decision support Health care Performance management Absenteeism Health services...

..., clinical colleagues have often claimed to “know” their colleagues' performance, based on experience, rumour or anecdote. Mark Exworthy can be contacted at: M.Exworthy@rhul.ac.uk © Emerald Group Publishing Limited 2010 Information disclosure Clinical governance Performance management...

... of communication. Performance is a contested concept that has different meanings in different disciplines and is underpinned by different and sometimes contradictory assumptions. For example, terms like performance indicators, performance management, performance targets and performance criteria...