... have extensively discussed the potentialities of RPG and simulations in training programs, only a few articles have discussed the RP adoption for Lean thinking and even less to educate HC professionals on Lean principles and tools. Process management Simulation Healthcare Lean thinking Role...

...Kerstin Nilsson; Mette Sandoff Purpose – The purpose of this paper is to establish a knowledge bank for the development of overall hospital processes. Description and analysis are used to show how process managers experience their situation and the various possibilities it offers for active...

...”. The healthcare industry is also frequently accused of being slow to adapt and innovate in a rapidly changing environment (e.g. Lee et al., 2011). Systems theory Healthcare Process management Audit Healthcare improvement Quick scan Achieving in-depth understanding of why hospitals...

... for modernisation and service redesign in the NHS. © MCB UP Limited 2003 Process management Health authorities Health services Scotland This paper describes the development and implementation of integrated care pathways (ICPs) in two orthopaedic units in Scotland. Although originally developed...

... Information Process management National Health Service Patient process recognition and re‐engineering has become a major concern of recent health care development and management. The whole idea of Patient Process Re‐engineering (PPR) was conceived in the USA and was described subsequently in England...