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Keywords: Relational interaction
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Journal Articles
The role of well-being experience and relational interactions in shaping patient behavioural intentions in physiotherapy clinics
Available to Purchase
J Health Organ Manag 1–19.
Published: 06 May 2026
... on external factors such as service provider competency, service quality, facility standards and operational efficiency, this study positions patient well-being experience as an internalised, self-assessed driver of behavioural intentions, shaped through relational interaction and patient empowerment...
