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Keywords: Sri Lanka
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Journal Articles
A performance improvement programme at a public hospital in Sri Lanka: an introduction
Available to Purchase
J Health Organ Manag (2004) 18 (5): 361–369.
Published: 01 October 2004
...Nimnath Withanachchi; Wimal Karandagoda; Yujiro Handa Five‐S, a simple tool was utilized as the initial step towards total quality management activities at a public hospital in Sri Lanka. This paper introduces the system improvement activities at the hospital which won several awards for quality...
