.../legalcode Health care Identity positioning Lower-status experts Process alignment Strategic alignment In public organizations, there has been an expansion of support functions in staff positions due to new public management (Ackroyd et al., 2007). In health-care organizations...

... of areas not strategically aligned. In general, the framework has proven helpful in an MRI unit, where operational decision makers have been struggling with extensive amounts of performance information. Research limitations/implications – The implementation of the framework in a single case...