... management strategies on medical revenue, resource investment, dentist workload and service quality. Design/methodology/approach A system dynamics modeling approach was applied to capture the non-linear dynamics and feedback delays. The model was constructed integrating qualitative causal loop diagrams...

... organisations and systems. To address these challenges, the research proposes the adoption of simulation techniques, specifically system dynamics (SD), to enhance PM in the prevention sector. Design/methodology/approach SD is a methodological approach developed for modelling and simulating complex systems...