... specialist care is high, and wait time from referral to first appointment is a growing barrier to access. Access is defined as the “delivery of health care that is timely, geographically reasonable and provided in a setting where skills and resources are appropriate to medical need” (WHO, 2015). Waitlist...

... analysis of in-depth interviews in India with 24 foreign MTs’ to generate the themes, identify factors and propose a model with hypothesis for future quantitative survey. Findings The findings conclude that patients ranked in ascending order less waiting time for surgery, healthcare quality...

... evaluation Waiting time Since early 2000, lean has become the approach to healthcare improvement most commonly reported in the literature (Walshe, 2009 ; Brandao de Souza, 2009). Both Great Britain's National Health Service (NHS) and the Joint Commission Institute in the USA have promoted the use...